TWO-HOUR PRIVATE GUIDED TOUR OF HERCULANEUM Terms
TERMS AND CONDITIONS
Tredy Company sas is regularly registered in CHAMBER OF COMMERCE of Naples: 11/04/2003 N´┐Ż REA 694227 P.I.: 04450101219. Tredy Company is not liable in respect of personal injury, loss or damage of luggage by the client, of death. The Company is not responsible for any injury, loss, delay, inconvenience caused by force majeure or other events which are beyond our control or which are not preventable by reasonable diligence by Tredy Company, such as wars, floods, unusual severe weather, etc.
REFUNDS ON UNUSED SERVICES:
Our Tours are sold as a package and therefore we cannot refund a client for services that he/she has decided not to utilize.
Most of the tours will operate rain or shine, so be prepared for all weather conditions.
At times, tour operators will cancel particular excursions due to weather-related safety considerations. In this instance, refunds will be made for guests holding tickets on a cancelled excursion, and all efforts will be made to accommodate guests on an alternate excursion.
CANCELLATION BY TREDY COMPANY:
In case Your tour cannot take place for circumstances beyond our control, client will be completely reimbursed or Tredy Company will provide the client with an alternative tour, chosen by mutual consent. Tredy Company is not responsible for additional expenses that may be incurred by a client in relation to a cancelled tour (i.e. flights, hotels etc).
If you cancel any guaranteed reservations, we apply the following cancellation fees:
- More than 15 days : No charge
- From 14 to 3 days: 50% of the tour price
- Less than 3 days or no-show: 100% of the tour price
No reimbursement will be given back to those clients who interrupt their tour after its beginning for any reason.
We strongly recommend that You arrange travel insurance to cover cancellation due to unforeseen circumstances or those beyond Your control. Also we recommend a medical and personal insurance to cover medical expenses and loss of baggage or personal belongings.
The contract is governed by Italian law and in case of dispute that we can not settle amicably, exclusive jurisdiction is conferred on the Italian Court.
RESERVATION OF OUR OFFERS:
Full payment is required to make a reservation. Payment will be allowed to TREDY Company through credit card or bank transfer order.
It is sufficient that You send us Your credit card number and we take the total sum You owe directly from Your card (we add an additional Credit Card Surcharge of 4% of the booking fee). Kindly specify the Cardholder´┐Żs Name (as it appears on card), the Card Number, the card type (Visa or Mastercard), the City, State/Province and the Country where Your live, the Postal code.
But we suggest You to send us two different e-mails where You can split the number of Your credit card into two: half on one e-mail and half on the other: it is safer. In alternative, You can send us Your card number by fax which is 0039(0)815321145. Otherwise You can communicate us Your credit card number directly by phone : (++39) 081 5341600.
BANK TRANSFER ORDER
The payment can be allowed also by bank transfer order:
BANCA DI ROMA (Branch of Piano di Sorrento)
TREDY di Daniele Davide & C. (name account)
Account number: 000000187011
IBAN CODE IT42F0300240050000000187011
When You send us by fax on ++39(0)815321145 or by e-mail the copy of Your bank transfer order, You have reserved.
Anyway we are ready to find any other solution of payment with You.
Your privacy is protected by the Italian law 675/96 art.13, sub-section 1. Our company is regularly registered in CHAMBER OF COMMERCE of Naples:
11/04/2003 N´┐Ż REA 694227 P.I.: 04450101219
Our address is: Via Cristoforo Colombo 106 - 80062 - Meta (Naples) - Phone
(++39) 081 5341600 / Fax. (+39) 081 5321145 - Email: email@example.com
On receipt of your reservation we will send you a tour voucher, containing detailed information on how to get to our meeting points for your tours.